Ad Spend refers to the total cost of the clicks you receive for your advertisements on Amazon. We calculate your Ad Spend within your 30-day billing period.
- For Ignite, your plan size is solely determined by your Ad Spend.
- For any Seller Labs Pro plans, both your Ad Spend and Order Volume will be used to determine the most ideal subscription plan.
If you exceed the Ad Spend limits of your plan, you will be charged an overage fee, which will be assessed in increments of $500. Once you've gone beyond your monthly subscription amount you will incur an overage fee of $50 on your next invoice for each block of $500 in Ad Spend that is over your monthly plan.
If you get close to your plan’s limits during your billing period, we will send you an email warning that you are about to exceed your plan limits so you can adjust your plan as needed.
You can monitor your plan’s usage from your Seller Labs Dashboard under the “Plan Utilization” section on your Home Dashboard:
Need help? Our support team is more than happy to assist you. 🙂
- Connect via the in-app chat icon, located in the bottom-right of your screen while logged into any of our apps.
- Check out our Knowledge Base, to see if your question has been asked before.
- Make an appointment with us for more direct support
- Call our support line at 404-909-8251, from 9am-5pm Eastern, Monday-Friday