IMPORTANT NOTE: Seller Labs tools are tailored for Chrome browser and we cannot guarantee compatibility with other browsers!
🆙 Updating Google Chrome
Why this matters: An outdated browser can cause performance issues, display bugs, or security risks. Seller Labs tools require an up-to-date Chrome browser for full functionality.
Step-by-step Instructions:
Open Chrome.
Click the three-dot menu in the top-right corner.
Go to Help > About Google Chrome.
Chrome will check for updates automatically. If an update is available, it will download.
Once the update is complete, click “Relaunch” to apply it.
💡 Tip: You can also go to chrome://settings/help to access the update page directly.
🧹 Clearing Cache and Cookies
Why this matters: Cached files and cookies can store outdated data that may interfere with how Seller Labs tools operate.
Instructions:
Click the three-dot menu in the top-right corner.
Select Settings.
In the left sidebar, click Privacy and Security.
Click on Delete browsing data.
In the popup window:
Set Time range to All time
Check the boxes for Cookies and other site data and Cached images and files
Click Delete data.
⚠️ Note: This will log you out of most sites, including Seller Labs. Ensure you have your login details ready.
🔁 Best Practices
Update Chrome every few weeks.
Clear cache and cookies when troubleshooting issues with Seller Labs tools.
Use Incognito mode or another browser to test if an issue is browser-specific.
Need help? Our support team is happy to assist you! 🙂
Connect via the in-app chat icon, located in the bottom-right of your screen while logged into any of our apps
Search the Knowledge Base to see if your question has already been answered
Make an appointment with us for more direct support
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