This guide is to help you begin using your Pro plan efficiently. First, you will want to ensure that you have connected your marketplaces to your Seller Labs account. This can be found on the "My Marketplaces" page on your Seller Labs dashboard. To navigate to this section, you can click here

As you have access to all of our products with the Pro plan, you can select a product below to learn more!

                                                        Frequently Asked Questions

How many messages am I allotted for Feedback Genius?

As many as you need! With your Pro plan, you have unlimited messages for Feedback Genius! In addition, you will not receive an additional charge for extra marketplaces or for tracking your Products for reviews! 

How many Ignite Managed Campaigns may I use?

The sky is the limit! You are able to have however many Ignite Managed Campaigns you wish with your Pro plan. 

What if my orders exceed the plan I chose? 

Pro plans are based off of how many orders you receive on a monthly basis. Should this amount increase or decrease, you will automatically be raised or lowered to the appropriate tier. 

Is there a limit to how many products I can track with Scope? 

With a Pro plan, you will experience no limitations with any of our products, so track away! 

I receive more orders than the highest available Pro plan. What do I do?

Please contact us directly to speak with a Customer Success agent today! We'll be happy to share pricing details. 


Need help? Our support team is more than happy to assist you. 🙂

  • Connect via the in-app chat icon, located in the bottom-right of your screen while logged into any of our apps.
  • Check out our Knowledge Base, to see if your question has been asked before. 
  • Make an appointment with us for more direct support 
  • Call our support line at 404-909-8251, from 9am-5pm Eastern, Monday-Friday 

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