Seller Labs products should be fully compatible with Google Chrome. We recommend that you use the Chrome browser when working inside any Seller Labs product.
Over time, our goal is that Seller Labs products will also be fully compatible with both Firefox and Safari.
Ignite is currently the only product compatible with all three browsers: Chrome, Firefox, and Safari.
Google Chrome will give you the best experience when using Feedback Genius. Certain features, like the Copy Existing Message modal, do not work in Firefox.
Scope has two parts, the Web App and the Extension. The Web App is compatible with Chrome, Firefox, and Safari.
Scope’s Chrome extension is only available for use in Google Chrome.
Users will receive a prompt in the Web App if they are using something other than Chrome:
- “Welcome to Scope! To utilize Scope while browsing Amazon please download our extension. This extension only works in the Google Chrome web browser.”
There will also be a Download Google Chrome button next to the prompt.
Quantify is not supported on Safari. Quantify is compatible with both Google Chrome and Firefox.
Users will receive an error message like this: