To fully connect your Seller Central account to the Product Catalog for the first time, you will need to grant Seller Labs access to your marketplace(s). To check to see if you have already granted Seller Labs permission, go to the "Settings" page and check "Seller Central Invite" column. If it says "Complete", then skip to step #4 below to make sure the correct permissions have been granted. If it says "Connect", you will need to start from step #1.
Follow the instructions below to grant access to Seller Labs:
Under the Seller Central Invite column, you will see the option to "Connect". Click on "Connect" for the marketplace you need to fully integrate.
Once the invitation is accepted then you can navigate back to the User Permissions page and “confirm” the Seller Labs user. If it is not accepted (it can take several minutes and up to an hour to accept sometimes), please let us know and we'll sort it out! After it is accepted, select “Add user permissions.” In the Reports section, grant “view and edit” permissions for "Business Reports, Sales Summary". In the Orders section, grant "view" permissions for "Manage Orders". Then click continue at the bottom of the page.
Once this is completed, navigate back to the Products Table and you are all set! This can take a 24-48 hours to fully sync.
Please be aware that sometimes you will not be able to confirm the invitation immediately.
Need help? Our support team is happy to assist you! 🙂