Product reviews and seller feedback play a crucial role in the decision-making process of customers when it comes to purchasing a product. With the advent of online shopping, product reviews and seller feedback have become an essential aspect of e-commerce websites.
We are glad to present you a new, powerful tool inside Seller Labs Pro and Data Hub accounts that provides you with a comprehensive list of all the product reviews and seller feedback for your products on Amazon.
The list of Product Reviews includes the ASIN, the product review link, the review text, star rating, and the date the review was posted! Please welcome the Reviews/Feedback page!
It is located in the Feedback Genius section in the hamburger menu in the top left corner:
Once you are on the Reviews/Feedback page on the Product Reviews tab, you can see the Detailed View table where you can:
select a marketplace
select a specific product that you would like to get reviews for
set custom filters
see the product's rating
download the list of product reviews for this specific product
An incredible feature has been added to the Product Reviews tab! Please welcome the AI-Powered Review Summaries! To get this summary, just click the AI Summary button next to an ASIN!
Our latest update uses cutting-edge AI technology to:
✨ Summarize reviews in a snap!
✨ Highlight key positive and negative feedback!
✨ Offer actionable suggestions to improve your listings!
This new feature is designed to save you time and help you make informed decisions faster. Elevate your selling game with insights at your fingertips!
Please find more information about this new feature in the video below:
The Seller Feedback tab gives you a comprehensive view of the feedback your customers have left for your Amazon store. For each piece of seller feedback, you can see the rating, date, comment, and order ID, allowing you to quickly assess customer sentiment and respond when needed from your Amazon Seller Central.
To make managing feedback even easier, you can search by order ID—a convenient way to pinpoint specific feedback related to a particular transaction. You can also filter results based on various criteria to focus on the feedback that matters most to you.
Need to analyze or archive your feedback? Seller Labs allows you to download the feedback data, making it simple to review or share with your team offline.
This tab is your go-to for staying on top of your reputation and ensuring every customer interaction counts.
* In order to use the Reviews/Feedback tab, please connect the Generic MySQL Connector on the Data Hub page! Please find the connection instructions HERE!
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