From Custom Messages, under Feedback Genius in the hamburger menu in the top left corner, find the message you want to pause or delete. Where you see the name of that message, go to the far right side of that row under "Status"
To pause a message, click on the drop-down and select "Pause"
To delete a message, click the three vertical black dots. From there, click "Delete"
__________________
Need help? Our support team is happy to assist you! 🙂
Connect via the in-app chat icon, located in the bottom-right of your screen while logged into any of our apps
Search the Knowledge Base to see if your question has already been answered
Make an appointment with us for more direct support
*No Credit Card Needed