All Collections
Communication Center
How do I view my Seller Feedback?
How do I view my Seller Feedback?

Navigate to your Seller Feedback Tab to view the seller feedback you've received. You can sort by rating or status, and search by order ID!

Seller Labs avatar
Written by Seller Labs
Updated yesterday

To view your Seller Feedback, first login to your account and click on Received Messages under Communications in the hamburger menu in the top left corner and then click on the Seller Feedback tab. From this screen, you will be able to view your Feedback and sort it out according to Rating and Status. 

By default, the Communication Center will only display the content of your neutral and negative seller feedback. This is to align with Amazon’s Code of Conduct, which is a set of standards established by Amazon, applicable to developers of third-party software. 

Positive seller feedback results will no longer show buyer information or feedback text. Instead, you will be given the option to “View on Amazon”.  

  • If you have set up Seller Central integration clicking the “View on Amazon" link will direct you to the Order Details page for that feedback within your Seller Central account.

  • If Seller Central integration is not complete, clicking this will take you to view the Feedback Manager page in Seller Central.


Need help? Our support team is happy to assist you! 🙂

  • Connect via the in-app chat icon, located in the bottom-right of your screen while logged into any of our apps

  • Search the Knowledge Base to see if your question has already been answered

  • Make an appointment with us for more direct support

Did this answer your question?