To view your Seller Feedback, first login to your account and click on Received Messages under Communications in your left navigation and then click on the Seller Feedback tab. From this screen, you will be able to view your Feedback and sort it out according to Rating and Status. 

By default, the Communications Center will only display the content of your neutral and negative seller feedback. This is to align with Amazon’s Code of Conduct, which is a set of standards established by Amazon, applicable to developers of third-party software. 

Positive seller feedback results will no longer show buyer information or feedback text. Instead you will be given the option to “View on Amazon”.  

  • If you have set up Seller Central integration clicking the “View on Amazon" link will direct you to the Order Details page for that feedback within your Seller Central account.

  • If Seller Central integration is not complete, clicking this will take you to view the Feedback Manager page in Seller Central.

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  • Connect via the in-app chat icon, located in the bottom-right of your screen while logged into any of our apps

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  • Make an appointment with us for more direct support

  • Call our support line at (404) 909-8251 between 9 a.m. and 5 p.m. Eastern Time, Monday through Friday

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