To change or add a payment method, login to your Seller Labs Account.  From your Seller Labs Dashboard open the hamburger stack in the top left corner (the three lines), then click the "Settings" tab on the left sidebar.   Now click on "Billing" from the options near the top of the page.

From here, click the Update Payment Method button and enter your credit card details and click Save Card to save your changes.

Payment methods on file will be charged monthly for Feedback Genius, Ignite, and the Pro Bundle.  Scope subscriptions are charged annually.

Still have questions about billing, payments, or subscription payment methods?  You can reach out to our Customer Success team at any time by clicking the chat icon in the bottom-right, or by emailing us at

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