Since Amazon's system can be inconsistent with providing the parent ASIN information, we recommend using the Child ASIN in your Feedback Genius Item Filters. Even if the messages could apply to the parent as a whole, please enter each of the Child ASINs for best results.
_____________________
Need help? Our support team is more than happy to assist you. π
Connect via the in-app chat icon, located in the bottom-right of your screen while logged into any of our apps.
Check out our Knowledge Base, to see if your question has been asked before.
Make an appointment with us for more direct support