Seller Labs

Since Amazon's system can be inconsistent with providing the parent ASIN information, we recommend using the Child ASIN in your Feedback Genius Item Filters. Even if the messages could apply to the parent as a whole, please enter each of the Child ASINs for best results.

Need help? Our support team is more than happy to assist you. 🙂

Connect via the <b>in-app chat icon</b>, located in the bottom-right of your screen while logged into any of our apps.

Check out our <a href="https://support.sellerlabs.com/">Knowledge Base</a>, to see if your question has been asked before. 

<a href="https://sellerlabs.appointlet.com/" rel="nofollow noopener noreferrer" target="_blank">Make an appointment</a> with us for more direct support

- Connect via the <b>in-app chat icon</b>, located in the bottom-right of your screen while logged into any of our apps.
- Check out our <a href="https://support.sellerlabs.com/">Knowledge Base</a>, to see if your question has been asked before. 
- <a href="https://sellerlabs.appointlet.com/" rel="nofollow noopener noreferrer" target="_blank">Make an appointment</a> with us for more direct support

When creating product specific messages, insert the child ASIN(s) into your Item Filter to target those particular products.

Should I include the ASIN for the "Parent" or for the "Child"?

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you