Instructions
To complete the Seller Central Invitation process, log into your Seller Labs account and click on your email from the top right corner of the page, from the dropdown menu select the "Settings" option. From there, you should land on the "Marketplace Connections" tab. Once you've connected one or more Amazon marketplaces, you should start to see them listed in a table like the one below:
From here, click the green "Connect" link next to the applicable Marketplace under the "Seller Central Invite" column. This page will walk through step-by-step instructions to complete the process in Seller Central. Here is a sample of what you'll see:
You can find that we've broken the instructions down into two separate parts, for clarity.
Part 1
From your Seller Central Account's User Permissions page, add the email address provided in your account (i.e., "EXAMPLE@sc.sellerlabs.com"), and click "Send invitation". Amazon will send our system an invitation via email.
Part 2: Change User Permissions
After a few moments (this can be anywhere from a few minutes to an hour), navigate back to your User Permissions page, and you may see your "EXAMPLE@sc.sellerlabs.com" email as a Pending User.
After the invitation is accepted, you should be able to set the needed user permissions.
From this screen, click on "Manage User Permissions".
All of the permissions should be set to "None" by default.
In the Advertising section:
Change “Campaign Manager” to “View and Edit.”
In the Reports section:
Change “Business Reports, Sales Summary” to “View and Edit.”
Change “Feedback” to “View.”
Change “Fulfillment Reports” to “View.”
Change “Product Ads Performance Reports” to “View.”
In the Orders section:
Change “Manage Orders” to “View.”
In the Settings section:
Change “Messaging Access ” to “View and Edit”
After selecting those six options, click the "Continue" button at the bottom of the page.
Once those steps are completed, the system will start to request the additional details needed for your account to begin working as expected. This can take a 24-48 hours to fully complete.
Please note: This feature is only supported for Seller Labs Pro trialing users and paid subscription accounts.
❓Why do I have to complete this step?
Seller Central Invitation process is an additional integration for your Seller Labs account. This connection is necessary for two main reasons:
It is also needed to send delivery-based emails for Merchant Fulfilled (MFN) orders (messages utilizing the "Out for Delivery" and "Delivered" triggers) for Feedback Genius.
To use the "Skip if buyer has already left feedback" setting on proactive messages
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