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Can I email orders that are beyond 60 days in the past?
Can I email orders that are beyond 60 days in the past?
No, due to the updates with Amazon's Buyer Seller Messages Terms of service we no longer offer this capability.
Seller Labs avatar
Written by Seller Labs
Updated over a week ago

Due to the updates with Amazon's Buyer Seller Messages Terms of Service, the Communications Center no longer allows you to email orders from the last 60 days.

Within Amazon's Buyer Seller Messages Terms of Service, you must send a message within a 30 day window after the order is completed.

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