All Collections
Communication Center
Your Daily Limit for Sending Buyer-Seller Messages
Your Daily Limit for Sending Buyer-Seller Messages

Understand what your account-specific daily limit is for sending Buyer-Seller Messages!

Seller Labs avatar
Written by Seller Labs
Updated this week

There is a built-in daily limit check that limits a certain number of messages to be sent per day. The daily limit is designed to keep your account in good standing with Amazon's Terms of Service. If you exceed the daily limit, Amazon can block your Seller account from sending messages altogether.Β 

How is the daily limit calculated?

To calculate your daily limit, we multiply your average daily order volume over the last 7 days by 4. Then, we add another 600 messages to this amount.

The formula is: 4 * avg. daily orders over the last 7 days + 600

For example, if you have 1,024 orders from the past 7 days then your daily limit would be 1185 messages per day. e.g. 4 x 146 + 600 = 1185.14


Need help? Our support team is happy to assist you! πŸ™‚

  • Connect via the in-app chat icon, located in the bottom-right of your screen while logged into any of our apps

  • Search the Knowledge Base to see if your question has already been answered

  • Make an appointment with us for more direct support

Did this answer your question?