Yes! Just use this format when you enter your number in our notification form: [+][country code][subscriber number including area code]. The numbers should have a maximum of fifteen digits. In the UK and many other countries, local dialing requires the addition of a '0' in front of the subscriber number. This is not required in Feedback Genius' notifications form.

A number dialed as 020-7183-8750 in the UK would be formatted as +44-20-718-38750 in Feedback Genius.

To get to your Account Profile click on your email from the top right corner of the page, and then click on Account from the dropdown menu. From here click on the Account Profile tab from the top of the page.

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Need help? Our support team is happy to assist you! 🙂

  • Connect via the in-app chat icon, located in the bottom-right of your screen while logged into any of our apps

  • Search the Knowledge Base to see if your question has already been answered

  • Make an appointment with us for more direct support

  • Call our support line at (404) 909-8251 between 9 a.m. and 5 p.m. Eastern Time, Monday through Friday

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