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I am not receiving test messages
I am not receiving test messages

Check your Settings to confirm your testing email is entered correctly. We also recommend checking your Spam folder.

Lisa Jones avatar
Written by Lisa Jones
Updated over 2 weeks ago

If you are not receiving your test messages when clicking "Save & Send Test," the most common issue is that the test messages go to your spam folder. Please check it if you do not see the test messages in your inbox.


If you find your test messages neither in your inbox nor in your spam folder, please reach out to us via the in-app chat icon, located in the bottom-right of your screen or email us to support@sellerlabs.com!

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