All Collections
Keyword Research Center
Why are the product metric charts displaying no data?
Why are the product metric charts displaying no data?
The charts will only show data for ASINs you're tracking. It may take 24 hours for the graphs to populate after you begin tracking an ASIN.
Seller Labs avatar
Written by Seller Labs
Updated over a week ago

Each Product Detail page within the Scope web app displays four graphs to track changes over time. These charts will show price history, review count history, sales rank history, and product rating history.ย 

If you are not tracking a product yet, you will receive a prompt to start tracking the product in order to begin monitoring this information.ย 

Once you select the "Track Product" option, you'll be prompted to add the ASIN to one of your Tracklists. Now that you're tracking the ASIN, the graphs should display the historic information over time. The system will default to a specific display time period--90 days, month, or week--based off how much information Scope has already gathered.

You can also view price history and sales rank history charts directly in the extension!

__________________

Need help? Our support team is happy to assist you! ๐Ÿ™‚

  • Connect via the in-app chat icon, located in the bottom-right of your screen while logged into any of our apps

  • Search the Knowledge Base to see if your question has already been answered

  • Make an appointment with us for more direct support

Did this answer your question?