You can create a message and have it only go out for a specific ASIN or SKU. To do this, click on Messages at the top of your User Dashboard, then click the name of the message that you want to edit.
From the message editing screen, click "Continue" at the bottom right of the page. From the next page, scroll down to the Filters box and enter either an ASIN or a SKU in the designated fields. By leaving these fields blank, Feedback Genius will send the message to all orders of your ASINs and SKUs.
These fields allow you to target specific ASINs or SKUs to be sent your message. For example, let's say you have the ASIN, "ASIN123", you would input this ASIN into the "ASIN" field and it will target that ASIN with the specific message you are editing. You can input multiple ASINs into this field and separate them by using a comma with no spaces in between (e.g., "ASIN123,ASIN456"). The same principle applies to the SKU field.
To learn more about how to exclude certain ASINs or SKUs from receiving a message, please visit our article on this topic.