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Can I email orders that are beyond 30 days in the past?
Can I email orders that are beyond 30 days in the past?

No, due to the updates with Amazon's Buyer Seller Messages Terms of service we no longer offer this capability.

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Written by Seller Labs
Updated today

Due to the updates with Amazon's Buyer Seller Messages Terms of Service, the Communication Center no longer allows you to email orders over 30 days.

Within Amazon's Communication Guidelines, you must send a message within a 30-day window after the order is completed.

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