Feedback Genius allows you to search your orders by customer name using the "Order Search" tool. You can access the Order Search tool by clicking on your email address in the right hand corner tool bar, and selecting "Order Search" from the dropdown menu.
 
From this page, you can search for a customer by their name. Clicking on each customer name brings up a pop-up window with more order information, such as the Order ID, buyer name, recipient name and address, order status, as well as order cost total. You can use this page to match a customer's name to an Order ID.

Additionally, this data interacts with the "Reviews dashboard" to match a review to an Order ID.
 

Did this answer your question?