Feedback Genius is one of the few programs that we offer that can be used for free indefinitely.  With that in mind, it should be noted that using the free plan as opposed to the paid plans does come with a few drawbacks.  Below I have listed the features available on the free plan and those that are not. 

Features included in the free plan:

  • 100 messages to send on a monthly basis
  • Delivery based messages (1 day after delivery, immediately after delivery etc.) for FBA orders
  • Messages can be sent for confirmation or shipped events for both FBA and FBM orders
  • Feedback tracking (Seller Feedback)
  • Messages can be sent for 1 marketplace

Features not included in the free plan:

  • Product review tracking
  • Delivery based messages for FBM orders
  • "Skip if buyer left feedback" filter option
  • "After positive feedback" message event
  • Negative feedback and review notifications
  • Email attachments
  • A/B testing
  • Additional marketplaces

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