Instructions

-To complete Seller Central Integration, log into your Seller Labs account and click "My Marketplaces" option from the left-hand menu.  Once you've connected one or more Amazon MWS marketplaces, you should start to see them listed in a table like the one below:

-From here, click the green "Invite Now" link next to the applicable Marketplace.  This page will walk through step-by-step instructions to complete the process in Seller Central.  Here is a sample of what you'll see:

You can find that we've broken the instructions down into two separate parts, for clarity.

Part 1

-From your Seller Central Account's User Permissions page, add the email address provided in your account (i.e., "EXAMPLE@sc.sellerlabs.com"), and click "Send invitation". Amazon will send our system an invitation via email, and you will receive an email response from Feedback Genius with your confirmation code. However, this is only to notify you it is complete and you will not need this email nor the code.

Part 2: Change User Permissions

-After a few moments (this can be anywhere from a few minutes to an hour), navigate back to your User Permissions page, and you may see your "EXAMPLE@sc.sellerlabs.com" email as a Pending User with a code you can now confirm. Click on "Confirm" next to the code, and you will get a message that reads "You have successfully confirmed Seller Labs as a Seller Central User." (If you do not see a code, simply proceed to the next step below)

-From this screen, click on "Add User Permissions".

-All of the permissions should be set to "None" by default. Select "View" permissions for Manage Orders found under the Orders section.

-Next, find the Reports section. Select "View & Edit" permissions for Business Reports, Sales Summary and "View" permissions for Feedback.

-After selecting those three options, click the "Continue" button at the bottom of the page.

Once those steps are completed, the system will start to request the additional details needed for your account to begin working as expected. This can take a 24-48 hours to fully complete.

Please note: This feature is only supported for trialing users and paid monthly subscription accounts. 

❓Why do I have to complete this step?

Seller Central Integration is an additional integration for your Seller Labs account. This connection is necessary for Quantify to function properly, and also enables some additional features in Feedback Genius:

  • Delivery-based emails to be sent for Merchant Fulfilled (MFN) orders (messages utilizing the "Out for Delivery" and "Delivered" triggers)
  • Triggering messages on the "positive seller feedback is left" trigger
  • Feedback-based filters such as "skip if feedback has been left"
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