To ensure compliance with Amazon’s Terms of Service (TOS), we strongly recommend sending only one message per order. Additionally, the Feedback Genius messaging system is designed to automatically limit messages to one per order, even if multiple messages are supposed to be sent. If you want to send a general message for all of your orders, just leave the Item Filters fields blank. If you’d like to set up a product-specific message, please follow the instructions available at this link.
We've provided examples of a General Message and a Product Specific Message below:
(1) Example General Message
(2) Example Product Specific Message
_______________________
Need help? Our support team is happy to assist you! 🙂
Connect via the in-app chat icon, located in the bottom-right of your screen while logged into any of our apps
Search the Knowledge Base to see if your question has already been answered
Make an appointment with us for more direct support