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On Seller Central's Sent messages page, why do the links in messages not appear to work?
On Seller Central's Sent messages page, why do the links in messages not appear to work?

My sent messages in Seller Central do not look the same as in my Sent Messages in the Communication Center. What's going on?

Seller Labs avatar
Written by Seller Labs
Updated today

If you are using our email variable links, be aware that Seller Central will typically strip the links and images out of the messages when displayed in Seller Central's Buyer/Seller Messenger.

The messages do, in-fact, have working links when sent to your customers. However, this may not be the case for URLs other than what is specified on the email variables list.

You can see a much closer approximation of the customer-facing email with working links and images on your Sent Messages page under Communications in your left navigation.

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