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๐Ÿ“Œ COMMUNICATIONS SETUP #1: Approved Sending Email
๐Ÿ“Œ COMMUNICATIONS SETUP #1: Approved Sending Email

This step refers to the "Sending Email" on the Automated Messages page of your Communication Center Account for Personalized Messages.

Denis avatar
Written by Denis
Updated over a week ago

This step refers to the "Sending Email" column on the Automated Messages page of your Communication Center Account for Personalized Messages.

โณ It takes about 1 minute to complete this step.

โ“ Why do I have to do this step?

All messages sent through Communication Center route through Amazon's Buyer-Seller messaging system in your Seller Central account. This means we must send messages with the Approved Sending email address. If this is not set up, the messages will appear to send but will actually be blocked by Amazon.

This is an easy but critical step, so follow the instructions below!

Step 1: Visit your Automated Messages page in Communication Center

  • Sign into Communication Center and visit the Automated Messages page.

  • Look at the emails in the Sending Email column.

Step 2: Set the Approved Sending email

  • Click on the pencil icon to edit:

๐Ÿ™Œ That's it! You're done. You can now dismiss the "Approved Sender" notification banners from the dashboard and Marketplace Settings page.

โ—NOTE: please remember to add the mailer@feedbackgenius.com email address to the list of Sending emails in your Amazon Seller Central! Please find the instructions HERE!

"How will I know if I've completed this step correctly?"


FAQs & Further Reading

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