Seller Labs

An explanation on why & how to correct your initial CSV download when working with the Ad Genius Keywords and/or Search Terms reports

Why are foreign characters not shown properly in my Ad Genius Keyword CSV download?

It may look like there are data discrepancies in Ad Genius when comparing to Seller Central. This is because of the "attribution window"

Why is Ad Genius showing more clicks and conversions data than in Seller Central?

Reports are imported directly from Amazon's API which ensures up-to-date info. You can also customize what date range you view this data.

Why are there more terms in Ad Genius User Search Term Report than there are in Amazon's?

Quick explanation regarding available data displayed in your notification week-over-week metrics.

How current are my week-over-week metrics on notifications? How are they calculated?

Learn how Amazon’s Cost Control impacts SB/SD bids, blocks Ad Genius optimizations, and how to disable it for full bid control.

Cost Control on Sponsored Brands/Display Amazon Campaigns

Denis

Find solutions to common issues, technical FAQs, and guidance to keep Ad Genius running smoothly and resolve problems quickly.

Technical & Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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