Seller Labs Account (General)

General information about Seller Labs!

+4
13 articles in this collection
Written by John Kipe, Hayley, and Rob and 4 others

Why do I need to provide an MWS Auth Token for my Seller Labs account?

In order for Feedback Genius, Ignite, & Quantify to function correctly, your MWS Auth Token must be connected to your Seller Labs account.
Written by John Kipe
Updated over a week ago

How do I find the MWS Auth Token in my Seller Central Account?

A step-by-step guide to accessing your MWS Authorization Token from within Amazon's Seller Central platform.
Written by John Kipe
Updated over a week ago

Seller Central Integration Walkthrough

A step-by-step guide to granting special user permissions for Seller Labs from within Amazon's Seller Central platform.
Written by Hayley
Updated over a week ago

Why is my upcoming payment higher than usual?

If you change your subscription in the middle of your billing cycle, your next bill will be prorated. We've included an example case below.
Written by John Kipe
Updated over a week ago

How do I add a payment method?

To change the card you have on file or add a card to your account, navigate to the Billing Information section of your Seller Labs Dashboard
Written by Rob
Updated over a week ago

How can I change the address used for my invoices?

A step-by-step guide to updating your your Billing Address within your Seller Labs account.
Written by Alexander
Updated over a week ago

I forgot my password and cannot login to my Seller Labs account

If you're having issues logging into your account, use the "Forgot Password?" feature on the login screen to reset your password.
Written by Ryan
Updated over a week ago

Seller Labs Terms of Service and Policies

See below for information on how Seller Labs handles refunds, billing, subscriptions, and account privacy.
Written by Hayley
Updated over a week ago

Can I Schedule a Demo?

Have questions about your Ignite or Feedback Genius accounts? Set up a one-on-one appointment with one of our product specialists!
Written by John Kipe
Updated over a week ago

Do you support CN, IN, AU, JP, and BR marketplaces?

Seller Labs marketplace support is continuing to grow. We hope to expand to China, India, Australia, Japan, & Brazil in the future!
Written by Alexander
Updated over a week ago

Can I use Seller Lab's products with Vendor Central?

Seller Labs has several products that Vendor Central sellers can take advantage of. Learn more below!
Written by Ryan Wise
Updated over a week ago

Do you have an affiliate program?

Yes! As an affiliate, you’ll be able to earn money based off of the reputation of programs like Feedback Genius, Ignite, Scope and Quantify.
Written by Ryan
Updated over a week ago

Does Seller Labs have a VAT number?

Since Seller Labs is a US based company, we don not have a VAT number and cannot provide a VAT invoice for our European customers.
Written by Edward
Updated over a week ago