Seller Labs

Compare Custom Messages vs. Request a Review in Seller Labs PRO to find the best way to request reviews and feedback! 🚀

Understanding the Differences: Custom Messages vs. Request a Review

Yes, you definitely can! And we've made it easy to ask your customers for reviews with premade templates plus product review variable links.

Can I request product reviews?

Request a Review Automation is now available in your Seller Labs Pro subscription!

What is Request a Review Automation?

Use the "Send this message for" filter to send a unique email to a buyer who has purchased from you more than once.

Target Repeat Buyers with Unique Amazon Emails to Get Reviews and Feedback

We recommend sending one message per order.

How many messages should I send to my buyers?

Including a written warranty or product instructions in your Buyer-Seller Messages can improve customer satisfaction and product experience!

Add an Attachment to Improve Your  Buyer-Seller Messages

Easily assign Message Titles to make your templates more easily identifiable from your Custom Messages page.

When creating/editing a message, what should I put in the “Message Title” field?

Feedback Genius offers six pre-made message templates that you can customize.

Examples of Feedback Genius Buyer-Seller Messaging email templates.

Arisbeth

Lisa Jones

Message Types & Review Automation

Find answers and get help from Intercom Support and Community Experts

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